Doctorate-level online therapy for New York families — in all 62 counties.

Yes. Dr. Audrey holds an active Licensed Mental Health Counselor (LMHC) credential issued by the New York State Education Department, Office of the Professions. That license authorizes her to provide counseling and psychotherapy to any resident of New York State. She sees New York clients exclusively by secure telehealth video.

LMHC stands for Licensed Mental Health Counselor. It is New York State's license for master's- and doctorate-level professional counselors, administered by the New York State Education Department's Office of the Professions.

An LMHC is New York's equivalent of the LPC credential used in most other states. LMHCs are qualified to diagnose and treat mental health conditions and to provide psychotherapy independently.

Any New York resident, as long as you are physically located in New York State at the time of the session. That is how state telehealth licensure works — the license has to match the state you are sitting in, not the state the therapist is in.

Dr. Audrey sees children, teens, young adults, adults, couples, and entire families across all 62 New York counties.

All of it. Because sessions are 100% online, Dr. Audrey serves every one of New York's 62 counties — all five boroughs of New York City, Long Island (Nassau and Suffolk), Westchester and the Hudson Valley, the Capital Region around Albany, Central New York and the Southern Tier, the Finger Lakes, Western New York including Buffalo and Rochester, and the North Country.

Dr. Audrey's New York business address is 1159 2nd Ave #157, New York, NY 10065, on Manhattan's Upper East Side. It is a business address only — the practice is 100% telehealth, so all New York sessions happen over secure video rather than in person. There are no in-office appointments at this address.

Submit the secure request form on this page, call 214-225-9537, or email admin@draudrey.net. Dr. Audrey's team responds within one business day to confirm a session time in Eastern Time.

Before your first appointment you'll receive intake paperwork and a secure HIPAA-compliant video link. No software downloads and no app required.

Dr. Audrey is an out-of-network provider and does not bill New York insurance plans directly. She provides a superbill after each session that you can submit to your insurer for possible out-of-network reimbursement.

Many New York commercial plans — including Empire BlueCross BlueShield, EmblemHealth, Oxford and UnitedHealthcare, Aetna, Cigna, and the Empire Plan — include out-of-network mental health benefits, but coverage varies by plan. Call the member services number on your card and ask specifically about out-of-network outpatient mental health benefits, your deductible, and your reimbursement rate for CPT code 90837.

Yes. Teen and adolescent therapy is one of Dr. Audrey's core specialties. She works with New York teens ages 12 to 18 on anxiety, depression, ADHD, emotional regulation, academic and admissions pressure, social media stress, identity development, self-harm behaviors, and family conflict.

Online sessions are often easier to sustain for New York teens whose schedules are already packed with school, commuting, sports, and activities.

Yes. Dr. Audrey provides online marriage counseling and couples therapy for New York couples — engaged, married, blended-family, and long-term partners. Sessions focus on communication, trust repair, conflict resolution, co-parenting alignment, and reconnecting emotionally.

Because sessions are virtual, partners can join from two different locations, which is a practical fit for New York couples with mismatched commutes or travel schedules.

Yes. Dr. Audrey is C-DBT certified and offers Dialectical Behavior Therapy informed care to New York clients by telehealth. DBT builds four core skill sets — emotional regulation, distress tolerance, mindfulness, and interpersonal effectiveness — and is especially effective for teens and adults dealing with intense emotions, mood instability, anxiety, self-harm behaviors, and volatile relationships.

For most concerns, yes. Decades of clinical research find that telehealth therapy produces outcomes comparable to in-person care.

In New York specifically, online therapy removes the two barriers that most often end treatment early: the commute and the waitlist. A session that costs you 50 minutes instead of 50 minutes plus a subway ride each way is a session you are far more likely to keep.

All New York appointments are scheduled and confirmed in Eastern Time. Dr. Audrey offers flexible daytime, evening, and select weekend hours to work around New York school schedules, commutes, and work demands.

Yes, as long as every participating New York client is physically in New York State during the session.

This is one of the strongest advantages of virtual family therapy: a parent in Brooklyn, a college student upstate in Ithaca, and a grandparent on Long Island can all join the same session from where they are, without anyone crossing the city or the state to do it.

Yes. Dr. Audrey provides fully affirming, inclusive counseling for LGBTQ+ youth, adults, couples, and families in New York. Her practice is identified as LGBTQ+-friendly and LGBTQ+-owned, and is aligned with GLSEN and the Human Rights Campaign. She offers support around sexual orientation, gender identity, the coming-out process, and family adjustment.

Dr. Audrey Kteily holds a PhD in Family Studies from Texas Woman's University, a Master's degree in Counseling from Dallas Baptist University, and a Bachelor's degree in Psychology from Texas Woman's University.

She is a Licensed Mental Health Counselor (LMHC) in New York, a Licensed Professional Counselor-Supervisor (LPC-S) in Texas, and a Licensed Professional Counselor (LPC) in New Jersey. She is a Certified Family Life Educator (CFLE) recognized by the National Council on Family Relations and is C-DBT certified in Dialectical Behavior Therapy, with over 20 years of clinical experience and published work in family dynamics.

A device with a camera and microphone — a laptop, tablet, or phone — a stable internet connection, and a private space where you can speak freely for the hour.

New York clients regularly take sessions from a bedroom, a home office, or a parked car. Headphones help considerably with privacy in shared apartments.