About the practice
Dr. Audrey Kteily, PhD, LPC-S is a solo, fully online therapy practice that helps parents, children, teens and couples identify and work through the challenges families face. Dr. Audrey holds a PhD in Family Studies from Texas Woman's University and a Master's degree in Counseling from Dallas Baptist University. She is licensed in Texas (LPC-S), New Jersey (LPC) and New York (LMHC). You can read her qualifications in full in Dr. Audrey's bio.
Fees, insurance and payment
How much does therapy cost?
Rates are shared directly when you reach out. Ask by text, phone or email before you book, so you know the cost before your first session.
Do you take insurance?
Dr. Audrey is an out-of-network provider. After your sessions she provides a superbill, which is a detailed receipt with the codes insurance companies need. Many plans with out-of-network mental health benefits reimburse part of the cost. Call the number on your insurance card and ask about out-of-network outpatient mental health coverage, your deductible and the reimbursement rate.
What is the cancellation policy?
Please give at least 24 hours' notice if you need to cancel or reschedule. Sessions cancelled with less notice, or missed, may be subject to a fee. Text, call or email the office as early as possible.
Who Dr. Audrey works with
What types of counseling do you offer?
Individual, couples, marital and family therapy for children, adolescents and adults, along with parent counseling and Dialectical Behavior Therapy. Working through a problem has to start somewhere, so you can begin as an individual, a couple or a whole family.
What problems can you help with?
Sometimes the people who are hurting cannot name the problem yet, and that is fine. Reach out and describe what you are seeing. Common reasons families come in include:
- Parenting strategies, family conflict and family violence in all its forms
- Marriage and couples concerns, including mood disorders affecting a partner
- Self-esteem, school stress and social anxiety, especially where bullying is involved
- Cutting and self-harm, depression, suicidal thoughts and identity or sexual orientation questions
- ADD and ADHD, autism spectrum disorders, obsessive compulsive disorder and personality disorders
- Trauma, PTSD and complex PTSD, grief and life transitions
If you are in crisis, call or text 988 (Suicide & Crisis Lifeline) or 911. The practice is not a crisis service.
Why family therapy?
Think about the phrase "head of the family." It implies the family is a body. If someone breaks a foot, the whole person is affected, and nobody would treat the injury without considering the rest of them.
Families work the same way. When a son or daughter is being bullied at school, parents and siblings feel it too: fear, slipping grades, fights at home to avoid going to class. Those behaviors are never centered on one person. The good news is that working through an issue together can draw a family closer than before. That is the heart of Dr. Audrey's family systems approach.
Teens, parents and turning 18
Adolescence is an exciting and challenging age. Teens are going through physical changes, peer pressure is in full force and the ability to make their own choices is emerging. Dr. Audrey's work with teens is positive and proactive, and you can read more about it on the adolescent issues page.
Parents of children in treatment are expected to be an active part of the therapeutic process. When a teen client turns 18, they take ownership of their own care. This information sheet on turning 18 (PDF) explains what that transition involves.
Ready to book?
You can request an appointment, send the secure form on this page, or text or call (917) 905-3183. You can also email [email protected]. The office replies within one business day.